Engage, Motivate, Reward
Gamification Redefined
With Playtime, we bring innovation to customer engagement through gamification. Our solution combines game mechanics, challenges, and rewards to deliver a fun, interactive experience that builds brand loyalty, enhances emotional connection, and drives measurable business results. Whether as a standalone program or a key feature in your CVM and loyalty strategies, Playtime ensures higher brand engagement, encourage desired behavior and boost revenues.
Engage Customers with Gamified Loyalty
For today’s digital customers, simply using informative newsletters to drive portal leads or even having traditional loyalty programs for them to participate in is no longer enough. Customers want the experience to be simple, FUN and engaging – and engaging well with a customer is crucial to ensure customer satisfaction and drive loyalty, throughout the whole life cycle.
Our Gamification solution, helps provide an interactive experience and psychologically connects the customer to your brand / product. Gamification is the use of game mechanics, elements and rewards for non-game applications to increase engagement and brand stickiness. It can work as a standalone program to serve specific objectives, such as reduce calls to your Call Center, or it can become a core feature of CVM and loyalty programs, ensuring higher brand awareness, emotional engagement and ultimately resulting in higher revenues and lower churn rates for our Clients.
A well-crafted gamified customer journey, attracts more new customers, and encourages them to build strong habits (even induce behavioral change) by combining intrinsic and extrinsic motivation, the right type and difficulty level of challenges, and the rewarding and tagging of achievements.
Key Features of PlayZone
Increase app download, app usage and improve ratings
Gather customer data and preferences for a personalized experience
Cross/Upsell services & products to uplift your sales
Provide incentives to recruit new customers
Customize customers’ journeys to improve their experience
Collect customer consent to target them with tailored offers
Build a strong habit for self-using digital channels
Increase awareness on product & services
Key Features of Daedalus
AI-Driven Insights
Harness the power of predictive analytics to understand customer behaviors and preferences at scale.
Omni-Channel Delivery
Connect with your audience effortlessly across SMS, email, app notifications, and web channels.
Automated Campaign Management
Simplify complex workflows with seamless automation, enabling faster, smarter decision-making.
Self-Learning Capabilities
Continuously refine campaign performance with adaptive AI algorithms designed for continuous improvement.
Personalized Experiences in Real-Time
Engage each customer with tailored offers and messages, ensuring relevance at every interaction.
Scalable Infrastructure
Handle increasing customer demands with a robust platform that grows alongside your business needs.
Gamification in Numbers
First gamified program launched in 2017!
Programs Currently Live
Active Participants
Missions Completed
Features
Customer Cockpit
Game Page
Badges Page
Video Tutorial Mission
Rate the App Mission
Download the App Mission
Elevate Your Gamification Strategy with Playtime
Unlock the power of gamification with Playtime to captivate your audience and drive results. From enhancing brand awareness to increasing app engagement and boosting customer loyalty, Playtime offers versatile, data-driven solutions tailored to your needs.